Internet Business Tips and Notes

Getting information on what you’ll be charged to process credit cards will help you manage the expenses associated with this important part of your business. Most merchants don’t give too much thought to this after they’ve setup their accounts. Business owners that are overpaying can very easily reduce their fees and those just getting setup for the first time can use the information in this article to make sure they’re not overpaying.

Each business owner will pay a discount rate which is a percentage of the gross volume processed. If the discount rate is 1.7%, the merchant will pay $1.70 for every $100 of volume. So, for merchants processing $10,000 or more per month, each .1% represents $10. So a discount rate of 1.3% vs. a discount rate of 1.9% will save that merchant $60 per month on just the discount alone which is an annual savings of $720. This can add up quickly, so it’s important to keep this rate low.

Your discount rate will depend on which type of merchant you are. If you’re a supermarket, for instance, you’ll pay significantly less than a website dedicated to travel reservations. You’ll also have a lower discount rate if you process mostly check cards vs. corporate cards, for instance.

If you have a lower average ticket item or average transaction, the per transaction fee represents a higher percentage and can even represent a higher percentage of your overall fees than the actual discount rate or percentage. If you have an average ticket item of $10 and a per transaction of $.20, the effective rate on this transaction is 2%. If you add the discount rate of 1.8%, the effective rate on those $10 transactions is 3.8% which is higher than it could be.

If your per transaction fee is closer to $.18 per transaction, your effective rate is reduced by 1.7% which is significant. So, you should know what your average ticket item is going to be or at least a good estimate in order to most effectively determine whether your power of negotiation would best be used to get your discount rate as low as possible or your per transaction fee. Try to get your overall rate or “effective rate” as low as you possibly can.

You will typically have a monthly fee associated with any merchant account. This is sometimes referred to as a customer service fee, statement fee, or monthly account maintenance fee. You shouldn’t be paying too much for this fee. It shouldn’t be more than about $10 per month.

Many merchant accounts have a monthly minimum. This is typically priced around $25 per month. What this means is that the minimum amount of discount fees will equal $25. If, for instance, a merchant processes only $1,000 per month with a discount rate of 1.29%, the discount fees would be $12.90. With a monthly minimum of $25, the effective rate would be 2.5% ($25 of $1000). Of course if the merchant processes $10,000 per month at the same discount of 1.29%, the fees would be $129, far in excess of the $25 minimum.

These are the main fees associated with any merchant account. Of course, there are more fees that will apply to certain types of accounts, such as an internet-based account or a wireless account which may have additional fees. There are also some per instance fees such as insufficient funds fee, chargeback, retrieval fees, AVS fees, batch header fees, and other misc. fees. Your sales representative should know and be able to explain any and all of these fees.

Be sure to work with a merchant service provider and a sales representative that you can trust. The industry is a lucrative one and attracts both the honest and dishonest sales reps. Having said that, make sure you review the “fine print” and pricing pages for the application before you commit to work with a merchant services provider.

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